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Privacy Policy

Last updated: 2026-01-22

This Privacy Policy explains how EngiPartners (“EngiPartners”, “we”, “us”, or “our”) collects, uses, and shares information when you visit our website, use our services, or interact with our products, including our Lumarie portal.

Information We Collect

  • Information you provide: name, company, email address, phone number, project information, and any other information you submit through forms or when using our portal.
  • Usage information: log data, pages viewed, device information, and approximate location derived from IP address.
  • Communications: records of communications with us (including emails, support requests, and messages).

How We Use Information

  • Provide and operate our services, including project coordination and portal access.
  • Send service-related communications, including account and project updates.
  • Provide customer support and respond to requests.
  • Improve our website, products, and services.
  • Send marketing communications where permitted by law and based on your preferences.

SMS/Text Messaging (Lumarie)

If you opt in to receive SMS/text messages from EngiPartners (Lumarie), we may send messages related to portal access, interconnection steps, project updates, and support.

  • Message frequency: varies (for example, up to 3 messages/week depending on activity).
  • Charges: message and data rates may apply.
  • Opt out: reply STOP to unsubscribe at any time. Reply START to re-subscribe.
  • Help: reply HELP or contact us using the information below.
  • SMS consent: SMS consent is not shared with third parties or affiliates for marketing or promotional purposes.

How We Share Information

We may share information in the following situations:

  • Service providers: vendors that help us operate our business (e.g., hosting, analytics, communications). For SMS delivery we may use providers such as Twilio.
  • Legal: to comply with applicable laws, enforce our terms, or protect rights and safety.
  • Business transfers: in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

Your Choices

  • You can opt out of marketing emails by using the unsubscribe link in those emails.
  • You can opt out of SMS messages by replying STOP (see SMS section above).
  • You may contact us to request access, correction, or deletion of certain information, subject to applicable law.

Contact Us

EngiPartners

1692 NW 82 Ave, Doral, FL 33126

Phone: 833-627-3644

Email: info@engipartners.com